Shipping policy
Shipping Policy for Moody Booty Apparel:
Thank you for choosing Moody Booty Apparel! We strive to provide you with the best shopping experience, including prompt and reliable shipping services. This Shipping Policy outlines important information regarding the shipping of your orders. Please review it carefully before making a purchase.
Processing Time: Once you place an order with us, please allow 1-3 business days for order processing and fulfillment. During peak periods or special promotions, processing times may be slightly longer, but we always strive to fulfill orders as quickly as possible.
Shipping Methods and Estimated Delivery Times: We work with trusted shipping partners to deliver your orders in a timely manner. The shipping time depends on your location and the shipping method chosen during checkout. Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs clearance or unforeseen delays.
United States:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
Canada:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-5 business days
International:
- Standard Shipping: 7-21 business days
- Expedited Shipping: 5-10 business days
Please note that international orders may be subject to customs clearance procedures and additional fees, such as customs duties or taxes. These fees are determined by the customs authorities in your country and are the responsibility of the recipient. We recommend contacting your local customs office for more information on applicable fees.
Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please note that it may take up to 48 hours for the tracking information to be updated in the carrier's system.
Incomplete or Incorrect Shipping Address: It is important to provide accurate and complete shipping information when placing your order. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by the customer. Please double-check your shipping address before submitting your order. If you notice an error after placing your order, please contact us immediately at Tommy@MoodyBootyApparel.com with your order number, and we will do our best to assist you. Additional shipping charges may apply for address corrections after an order has been shipped.
Lost or Damaged Packages: While we take every precaution to ensure that your order arrives in perfect condition, unforeseen circumstances may occur during transit. If your package is lost or arrives damaged, please contact us immediately at Tommy@MoodyBootyApparel.com with your order number, a description of the issue, and any supporting documentation or photos. We will work with you to resolve the situation and arrange for a replacement or refund if necessary.
Please note that once a package is in the possession of the shipping carrier, we no longer have control over its delivery. We are not responsible for any delays, loss, or damage caused by the shipping carrier. However, we will do our best to assist you in resolving any issues that arise during shipping.
If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact us at Tommy@MoodyBootyApparel.com. We are here to help!
Thank you for choosing Moody Booty Apparel. Happy shopping!